APA Style
Zeithaml, Valarie A., Bitner, mary Jo, Gremler, Dwayne D.. (2013).
Services Marketing: Integrating Customer Focus Across the Firm 6 Ed. (6).
New York:
Mc Graw-Hill.
Chicago Style
Zeithaml, Valarie A., Bitner, mary Jo, Gremler, Dwayne D..
Services Marketing: Integrating Customer Focus Across the Firm 6 Ed..
6
New York:
Mc Graw-Hill,
2013.
Manajemen.
IEEE Style
*IEEE style untuk Skripsi
Zeithaml, Valarie A., Bitner, mary Jo, Gremler, Dwayne D..
(2013).
Services Marketing: Integrating Customer Focus Across the Firm 6 Ed..
6.
New York:
Mc Graw-Hill.
*IEEE style untuk Buku/Jurnal
Zeithaml, Valarie A., Bitner, mary Jo, Gremler, Dwayne D..
Services Marketing: Integrating Customer Focus Across the Firm 6 Ed..
6.
New York:
Mc Graw-Hill,
2013.
MLA Style
Zeithaml, Valarie A., Bitner, mary Jo, Gremler, Dwayne D..
Services Marketing: Integrating Customer Focus Across the Firm 6 Ed..
6
New York:
Mc Graw-Hill,
2013.
Manajemen.
Turabian Style
Zeithaml, Valarie A., Bitner, mary Jo, Gremler, Dwayne D..
Services Marketing: Integrating Customer Focus Across the Firm 6 Ed..
6
New York:
Mc Graw-Hill,
2013.
Manajemen.