APA Style

Fitzsimmons, James A, Fitzsimmons, Mona J. (2006). Service Management Operations, Strategy, Information Technology 5 Ed. (5). United States of America: .

Chicago Style

Fitzsimmons, James A, Fitzsimmons, Mona J. Service Management Operations, Strategy, Information Technology 5 Ed.. 5 United States of America: , 2006. Manajemen.

IEEE Style

*IEEE style untuk Skripsi

Fitzsimmons, James A, Fitzsimmons, Mona J. (2006). Service Management Operations, Strategy, Information Technology 5 Ed.. 5. United States of America: .

*IEEE style untuk Buku/Jurnal

Fitzsimmons, James A, Fitzsimmons, Mona J. Service Management Operations, Strategy, Information Technology 5 Ed.. 5. United States of America: , 2006.

MLA Style

Fitzsimmons, James A, Fitzsimmons, Mona J. Service Management Operations, Strategy, Information Technology 5 Ed.. 5 United States of America: , 2006. Manajemen.

Turabian Style

Fitzsimmons, James A, Fitzsimmons, Mona J. Service Management Operations, Strategy, Information Technology 5 Ed.. 5 United States of America: , 2006. Manajemen.