APA Style

Fitzsimmons, James A, Fitzsimmons, Mona J. (1998). Service Management Operations, Strategy, and Information Technology 2 Ed. (2). Singapore: Mc Graw-Hill.

Chicago Style

Fitzsimmons, James A, Fitzsimmons, Mona J. Service Management Operations, Strategy, and Information Technology 2 Ed.. 2 Singapore: Mc Graw-Hill, 1998. Manajemen.

IEEE Style

*IEEE style untuk Skripsi

Fitzsimmons, James A, Fitzsimmons, Mona J. (1998). Service Management Operations, Strategy, and Information Technology 2 Ed.. 2. Singapore: Mc Graw-Hill.

*IEEE style untuk Buku/Jurnal

Fitzsimmons, James A, Fitzsimmons, Mona J. Service Management Operations, Strategy, and Information Technology 2 Ed.. 2. Singapore: Mc Graw-Hill, 1998.

MLA Style

Fitzsimmons, James A, Fitzsimmons, Mona J. Service Management Operations, Strategy, and Information Technology 2 Ed.. 2 Singapore: Mc Graw-Hill, 1998. Manajemen.

Turabian Style

Fitzsimmons, James A, Fitzsimmons, Mona J. Service Management Operations, Strategy, and Information Technology 2 Ed.. 2 Singapore: Mc Graw-Hill, 1998. Manajemen.