APA Style
Buttle, Francis. (2004).
Customer Relationship Management (Manajemen Hubungan Pelanggan): Concepts And Tools .
Malang:
Bayumedia.
Chicago Style
Buttle, Francis.
Customer Relationship Management (Manajemen Hubungan Pelanggan): Concepts And Tools.
Malang:
Bayumedia,
2004.
Manajemen.
IEEE Style
*IEEE style untuk Skripsi
Buttle, Francis.
(2004).
Customer Relationship Management (Manajemen Hubungan Pelanggan): Concepts And Tools.
.
Malang:
Bayumedia.
*IEEE style untuk Buku/Jurnal
Buttle, Francis.
Customer Relationship Management (Manajemen Hubungan Pelanggan): Concepts And Tools.
.
Malang:
Bayumedia,
2004.
MLA Style
Buttle, Francis.
Customer Relationship Management (Manajemen Hubungan Pelanggan): Concepts And Tools.
Malang:
Bayumedia,
2004.
Manajemen.
Turabian Style
Buttle, Francis.
Customer Relationship Management (Manajemen Hubungan Pelanggan): Concepts And Tools.
Malang:
Bayumedia,
2004.
Manajemen.