APA Style
Hill, Nigel, Brierley, John, MacDougall, Rob. (1999).
How to Measure Customer Satisfaction .
Great Britain:
Gower Publishing Limited.
Chicago Style
Hill, Nigel, Brierley, John, MacDougall, Rob.
How to Measure Customer Satisfaction.
Great Britain:
Gower Publishing Limited,
1999.
Manajemen.
IEEE Style
*IEEE style untuk Skripsi
Hill, Nigel, Brierley, John, MacDougall, Rob.
(1999).
How to Measure Customer Satisfaction.
.
Great Britain:
Gower Publishing Limited.
*IEEE style untuk Buku/Jurnal
Hill, Nigel, Brierley, John, MacDougall, Rob.
How to Measure Customer Satisfaction.
.
Great Britain:
Gower Publishing Limited,
1999.
MLA Style
Hill, Nigel, Brierley, John, MacDougall, Rob.
How to Measure Customer Satisfaction.
Great Britain:
Gower Publishing Limited,
1999.
Manajemen.
Turabian Style
Hill, Nigel, Brierley, John, MacDougall, Rob.
How to Measure Customer Satisfaction.
Great Britain:
Gower Publishing Limited,
1999.
Manajemen.