APA Style
Kartajaya, Hermawan, Yuswohady, Madyani, Dewi. (2004).
On Becoming A Customer-Centric Company .
Jakarta:
Gramedia.
Chicago Style
Kartajaya, Hermawan, Yuswohady, Madyani, Dewi.
On Becoming A Customer-Centric Company.
Jakarta:
Gramedia,
2004.
Manajemen.
IEEE Style
*IEEE style untuk Skripsi
Kartajaya, Hermawan, Yuswohady, Madyani, Dewi.
(2004).
On Becoming A Customer-Centric Company.
.
Jakarta:
Gramedia.
*IEEE style untuk Buku/Jurnal
Kartajaya, Hermawan, Yuswohady, Madyani, Dewi.
On Becoming A Customer-Centric Company.
.
Jakarta:
Gramedia,
2004.
MLA Style
Kartajaya, Hermawan, Yuswohady, Madyani, Dewi.
On Becoming A Customer-Centric Company.
Jakarta:
Gramedia,
2004.
Manajemen.
Turabian Style
Kartajaya, Hermawan, Yuswohady, Madyani, Dewi.
On Becoming A Customer-Centric Company.
Jakarta:
Gramedia,
2004.
Manajemen.