APA Style
Fitzsimmons, James A, Fitzsimmons, Mona J. (1994).
Service Management for Competitive Advantage .
Singapore:
Mc Graw-Hill.
Chicago Style
Fitzsimmons, James A, Fitzsimmons, Mona J.
Service Management for Competitive Advantage.
0
Singapore:
Mc Graw-Hill,
1994.
Manajemen.
IEEE Style
*IEEE style untuk Skripsi
Fitzsimmons, James A, Fitzsimmons, Mona J.
(1994).
Service Management for Competitive Advantage.
0.
Singapore:
Mc Graw-Hill.
*IEEE style untuk Buku/Jurnal
Fitzsimmons, James A, Fitzsimmons, Mona J.
Service Management for Competitive Advantage.
0.
Singapore:
Mc Graw-Hill,
1994.
MLA Style
Fitzsimmons, James A, Fitzsimmons, Mona J.
Service Management for Competitive Advantage.
0
Singapore:
Mc Graw-Hill,
1994.
Manajemen.
Turabian Style
Fitzsimmons, James A, Fitzsimmons, Mona J.
Service Management for Competitive Advantage.
0
Singapore:
Mc Graw-Hill,
1994.
Manajemen.