APA Style

peelen, ed, Beltman, Rob. (2013). Customer Relationship Management (2 ed). London: Pearson Education.

Chicago Style

peelen, ed, Beltman, Rob. Customer Relationship Management. 2 ed London: Pearson Education, 2013. Manajemen.

IEEE Style

*IEEE style untuk Skripsi

peelen, ed, Beltman, Rob. (2013). Customer Relationship Management. 2 ed. London: Pearson Education.

*IEEE style untuk Buku/Jurnal

peelen, ed, Beltman, Rob. Customer Relationship Management. 2 ed. London: Pearson Education, 2013.

MLA Style

peelen, ed, Beltman, Rob. Customer Relationship Management. 2 ed London: Pearson Education, 2013. Manajemen.

Turabian Style

peelen, ed, Beltman, Rob. Customer Relationship Management. 2 ed London: Pearson Education, 2013. Manajemen.