APA Style
Zeithaml, Valarie A., Bitner, mary Jo, Gremler, Dwayne D.. (2006).
Service Marketing Integrating Customer Focus Acros The Firm 4 Ed. (4-International Edition).
New York:
Akademika Pressindo.
Chicago Style
Zeithaml, Valarie A., Bitner, mary Jo, Gremler, Dwayne D..
Service Marketing Integrating Customer Focus Acros The Firm 4 Ed..
4-International Edition
New York:
Akademika Pressindo,
2006.
Magister Manajemen.
IEEE Style
*IEEE style untuk Skripsi
Zeithaml, Valarie A., Bitner, mary Jo, Gremler, Dwayne D..
(2006).
Service Marketing Integrating Customer Focus Acros The Firm 4 Ed..
4-International Edition.
New York:
Akademika Pressindo.
*IEEE style untuk Buku/Jurnal
Zeithaml, Valarie A., Bitner, mary Jo, Gremler, Dwayne D..
Service Marketing Integrating Customer Focus Acros The Firm 4 Ed..
4-International Edition.
New York:
Akademika Pressindo,
2006.
MLA Style
Zeithaml, Valarie A., Bitner, mary Jo, Gremler, Dwayne D..
Service Marketing Integrating Customer Focus Acros The Firm 4 Ed..
4-International Edition
New York:
Akademika Pressindo,
2006.
Magister Manajemen.
Turabian Style
Zeithaml, Valarie A., Bitner, mary Jo, Gremler, Dwayne D..
Service Marketing Integrating Customer Focus Acros The Firm 4 Ed..
4-International Edition
New York:
Akademika Pressindo,
2006.
Magister Manajemen.