APA Style

Jacka, J, Mike, Keller, Paulette J.. (2002). Business Process Mapping: Improving Customer Satisfaction . Chicago: .

Chicago Style

Jacka, J, Mike, Keller, Paulette J.. Business Process Mapping: Improving Customer Satisfaction. Chicago: , 2002. Manajemen.

IEEE Style

*IEEE style untuk Skripsi

Jacka, J, Mike, Keller, Paulette J.. (2002). Business Process Mapping: Improving Customer Satisfaction. . Chicago: .

*IEEE style untuk Buku/Jurnal

Jacka, J, Mike, Keller, Paulette J.. Business Process Mapping: Improving Customer Satisfaction. . Chicago: , 2002.

MLA Style

Jacka, J, Mike, Keller, Paulette J.. Business Process Mapping: Improving Customer Satisfaction. Chicago: , 2002. Manajemen.

Turabian Style

Jacka, J, Mike, Keller, Paulette J.. Business Process Mapping: Improving Customer Satisfaction. Chicago: , 2002. Manajemen.