APA Style

Lovelock, Christopher, Vandermerwe, Sandra. (1994). Competing Through Services: Strategy and Implementation . New York: Prentice Hall.

Chicago Style

Lovelock, Christopher, Vandermerwe, Sandra. Competing Through Services: Strategy and Implementation. New York: Prentice Hall, 1994. Manajemen.

IEEE Style

*IEEE style untuk Skripsi

Lovelock, Christopher, Vandermerwe, Sandra. (1994). Competing Through Services: Strategy and Implementation. . New York: Prentice Hall.

*IEEE style untuk Buku/Jurnal

Lovelock, Christopher, Vandermerwe, Sandra. Competing Through Services: Strategy and Implementation. . New York: Prentice Hall, 1994.

MLA Style

Lovelock, Christopher, Vandermerwe, Sandra. Competing Through Services: Strategy and Implementation. New York: Prentice Hall, 1994. Manajemen.

Turabian Style

Lovelock, Christopher, Vandermerwe, Sandra. Competing Through Services: Strategy and Implementation. New York: Prentice Hall, 1994. Manajemen.