APA Style

Unruh, James A. (1996). Customers Mean Business . Singapore: Addison-Wesley.

Chicago Style

Unruh, James A. Customers Mean Business. Singapore: Addison-Wesley, 1996. Manajemen.

IEEE Style

*IEEE style untuk Skripsi

Unruh, James A. (1996). Customers Mean Business. . Singapore: Addison-Wesley.

*IEEE style untuk Buku/Jurnal

Unruh, James A. Customers Mean Business. . Singapore: Addison-Wesley, 1996.

MLA Style

Unruh, James A. Customers Mean Business. Singapore: Addison-Wesley, 1996. Manajemen.

Turabian Style

Unruh, James A. Customers Mean Business. Singapore: Addison-Wesley, 1996. Manajemen.