APA Style
Brown, Stanley A.. (2000).
Customer Relationship Management : A Strategic Imperative in the World of e-Business .
Canada:
John Wiley & Sons.
Chicago Style
Brown, Stanley A..
Customer Relationship Management : A Strategic Imperative in the World of e-Business.
Canada:
John Wiley & Sons,
2000.
Manajemen.
IEEE Style
*IEEE style untuk Skripsi
Brown, Stanley A..
(2000).
Customer Relationship Management : A Strategic Imperative in the World of e-Business.
.
Canada:
John Wiley & Sons.
*IEEE style untuk Buku/Jurnal
Brown, Stanley A..
Customer Relationship Management : A Strategic Imperative in the World of e-Business.
.
Canada:
John Wiley & Sons,
2000.
MLA Style
Brown, Stanley A..
Customer Relationship Management : A Strategic Imperative in the World of e-Business.
Canada:
John Wiley & Sons,
2000.
Manajemen.
Turabian Style
Brown, Stanley A..
Customer Relationship Management : A Strategic Imperative in the World of e-Business.
Canada:
John Wiley & Sons,
2000.
Manajemen.