APA Style

Sentana, Aso. (2004). Excellent service and Customer Satisfaction . Jakarta: Akademika Pressindo.

Chicago Style

Sentana, Aso. Excellent service and Customer Satisfaction. Jakarta: Akademika Pressindo, 2004. Manajemen.

IEEE Style

*IEEE style untuk Skripsi

Sentana, Aso. (2004). Excellent service and Customer Satisfaction. . Jakarta: Akademika Pressindo.

*IEEE style untuk Buku/Jurnal

Sentana, Aso. Excellent service and Customer Satisfaction. . Jakarta: Akademika Pressindo, 2004.

MLA Style

Sentana, Aso. Excellent service and Customer Satisfaction. Jakarta: Akademika Pressindo, 2004. Manajemen.

Turabian Style

Sentana, Aso. Excellent service and Customer Satisfaction. Jakarta: Akademika Pressindo, 2004. Manajemen.