APA Style

Zeithaml, Valarie A.. (2009). Service Marketing: Integrating Customer Focus Across The Firm 5 Ed. (5). Boston: Akademika Pressindo.

Chicago Style

Zeithaml, Valarie A.. Service Marketing: Integrating Customer Focus Across The Firm 5 Ed.. 5 Boston: Akademika Pressindo, 2009. Manajemen.

IEEE Style

*IEEE style untuk Skripsi

Zeithaml, Valarie A.. (2009). Service Marketing: Integrating Customer Focus Across The Firm 5 Ed.. 5. Boston: Akademika Pressindo.

*IEEE style untuk Buku/Jurnal

Zeithaml, Valarie A.. Service Marketing: Integrating Customer Focus Across The Firm 5 Ed.. 5. Boston: Akademika Pressindo, 2009.

MLA Style

Zeithaml, Valarie A.. Service Marketing: Integrating Customer Focus Across The Firm 5 Ed.. 5 Boston: Akademika Pressindo, 2009. Manajemen.

Turabian Style

Zeithaml, Valarie A.. Service Marketing: Integrating Customer Focus Across The Firm 5 Ed.. 5 Boston: Akademika Pressindo, 2009. Manajemen.