APA Style

Tjiptono, Fandy, Chandra, Gregorius. (2010). Service, Quality and Satisfaction 3 Ed. (3). Yogyakarta: Andi.

Chicago Style

Tjiptono, Fandy, Chandra, Gregorius. Service, Quality and Satisfaction 3 Ed.. 3 Yogyakarta: Andi, 2010. Manajemen.

IEEE Style

*IEEE style untuk Skripsi

Tjiptono, Fandy, Chandra, Gregorius. (2010). Service, Quality and Satisfaction 3 Ed.. 3. Yogyakarta: Andi.

*IEEE style untuk Buku/Jurnal

Tjiptono, Fandy, Chandra, Gregorius. Service, Quality and Satisfaction 3 Ed.. 3. Yogyakarta: Andi, 2010.

MLA Style

Tjiptono, Fandy, Chandra, Gregorius. Service, Quality and Satisfaction 3 Ed.. 3 Yogyakarta: Andi, 2010. Manajemen.

Turabian Style

Tjiptono, Fandy, Chandra, Gregorius. Service, Quality and Satisfaction 3 Ed.. 3 Yogyakarta: Andi, 2010. Manajemen.