APA Style
Zeithaml, Valarie A., Bitner, mary Jo. (1996).
Services Marketing (1 st ed.).
Singapore:
Mc Graw-Hill.
Chicago Style
Zeithaml, Valarie A., Bitner, mary Jo.
Services Marketing.
1 st ed.
Singapore:
Mc Graw-Hill,
1996.
Magister Manajemen.
IEEE Style
*IEEE style untuk Skripsi
Zeithaml, Valarie A., Bitner, mary Jo.
(1996).
Services Marketing.
1 st ed..
Singapore:
Mc Graw-Hill.
*IEEE style untuk Buku/Jurnal
Zeithaml, Valarie A., Bitner, mary Jo.
Services Marketing.
1 st ed..
Singapore:
Mc Graw-Hill,
1996.
MLA Style
Zeithaml, Valarie A., Bitner, mary Jo.
Services Marketing.
1 st ed.
Singapore:
Mc Graw-Hill,
1996.
Magister Manajemen.
Turabian Style
Zeithaml, Valarie A., Bitner, mary Jo.
Services Marketing.
1 st ed.
Singapore:
Mc Graw-Hill,
1996.
Magister Manajemen.