Pengaruh Keandalan, Jaminan dan Kualitas Informasi terhadap Kepuasan Pelanggan serta Dampaknya pada Loyalitas Pelanggan (Studi Kasus di Bengkel Flagshipshop Jakarta)

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Pengaruh Keandalan, Jaminan dan Kualitas Informasi terhadap Kepuasan Pelanggan serta Dampaknya pada Loyalitas Pelanggan (Studi Kasus di Bengkel Flagshipshop Jakarta)

Eka Rianus - Personal Name; Joseph M. J. Renwarin - Personal Name;

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Availability

201830358	347 Tes (A)	Kalbis Institute Library	Available - No Loan
201820159	347 Tes (A)	Kalbis Institute Library	Available - No Loan

Detail Information

Series Title: -
Call Number: 347 Tes (A)
Publisher: Jakarta : Institut Teknologi dan Bisnis Kalbis., 2018
Collation: xiv, 140 hlm.; 30 cm.
Language: Indonesia
ISBN/ISSN: -
Classification: 347
Content Type: -
Media Type: -
Carrier Type: -
Edition: -
Subject(s): Assurance
Customer Loyalty
Customer Satisfaction
Information quality
Specific Detail Info: -
Statement of Responsibility: -

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2016202996_TESIS

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