APA Style
Fitzsimmons, James A, Fitzsimmons, Mona J. (2001).
Service Management: Operations, Strategy, and Information Technology 3 - International Ed. (3 - International).
New York:
.
Chicago Style
Fitzsimmons, James A, Fitzsimmons, Mona J.
Service Management: Operations, Strategy, and Information Technology 3 - International Ed..
3 - International
New York:
,
2001.
Manajemen.
IEEE Style
*IEEE style untuk Skripsi
Fitzsimmons, James A, Fitzsimmons, Mona J.
(2001).
Service Management: Operations, Strategy, and Information Technology 3 - International Ed..
3 - International.
New York:
.
*IEEE style untuk Buku/Jurnal
Fitzsimmons, James A, Fitzsimmons, Mona J.
Service Management: Operations, Strategy, and Information Technology 3 - International Ed..
3 - International.
New York:
,
2001.
MLA Style
Fitzsimmons, James A, Fitzsimmons, Mona J.
Service Management: Operations, Strategy, and Information Technology 3 - International Ed..
3 - International
New York:
,
2001.
Manajemen.
Turabian Style
Fitzsimmons, James A, Fitzsimmons, Mona J.
Service Management: Operations, Strategy, and Information Technology 3 - International Ed..
3 - International
New York:
,
2001.
Manajemen.