APA Style
Blattberg, Robert C. (2001).
Costumer equity: building and managing relationships as valuable assets .
Boston:
Harvard Business School.
Chicago Style
Blattberg, Robert C.
Costumer equity: building and managing relationships as valuable assets.
Boston:
Harvard Business School,
2001.
Manajemen.
IEEE Style
*IEEE style untuk Skripsi
Blattberg, Robert C.
(2001).
Costumer equity: building and managing relationships as valuable assets.
.
Boston:
Harvard Business School.
*IEEE style untuk Buku/Jurnal
Blattberg, Robert C.
Costumer equity: building and managing relationships as valuable assets.
.
Boston:
Harvard Business School,
2001.
MLA Style
Blattberg, Robert C.
Costumer equity: building and managing relationships as valuable assets.
Boston:
Harvard Business School,
2001.
Manajemen.
Turabian Style
Blattberg, Robert C.
Costumer equity: building and managing relationships as valuable assets.
Boston:
Harvard Business School,
2001.
Manajemen.