APA Style
Dyche, Jill. (2002).
The CRM Handbook : A Business Guide to Customer Relationshio Management .
Canada:
Addison - Wesley.
Chicago Style
Dyche, Jill.
The CRM Handbook : A Business Guide to Customer Relationshio Management.
Canada:
Addison - Wesley,
2002.
Manajemen.
IEEE Style
*IEEE style untuk Skripsi
Dyche, Jill.
(2002).
The CRM Handbook : A Business Guide to Customer Relationshio Management.
.
Canada:
Addison - Wesley.
*IEEE style untuk Buku/Jurnal
Dyche, Jill.
The CRM Handbook : A Business Guide to Customer Relationshio Management.
.
Canada:
Addison - Wesley,
2002.
MLA Style
Dyche, Jill.
The CRM Handbook : A Business Guide to Customer Relationshio Management.
Canada:
Addison - Wesley,
2002.
Manajemen.
Turabian Style
Dyche, Jill.
The CRM Handbook : A Business Guide to Customer Relationshio Management.
Canada:
Addison - Wesley,
2002.
Manajemen.