APA Style
Storbacka, Kaj, Lehtinen, Jarmo R. (2001).
Customer relationship Management .
Singapore:
.
Chicago Style
Storbacka, Kaj, Lehtinen, Jarmo R.
Customer relationship Management.
Singapore:
,
2001.
Manajemen.
IEEE Style
*IEEE style untuk Skripsi
Storbacka, Kaj, Lehtinen, Jarmo R.
(2001).
Customer relationship Management.
.
Singapore:
.
*IEEE style untuk Buku/Jurnal
Storbacka, Kaj, Lehtinen, Jarmo R.
Customer relationship Management.
.
Singapore:
,
2001.
MLA Style
Storbacka, Kaj, Lehtinen, Jarmo R.
Customer relationship Management.
Singapore:
,
2001.
Manajemen.
Turabian Style
Storbacka, Kaj, Lehtinen, Jarmo R.
Customer relationship Management.
Singapore:
,
2001.
Manajemen.