APA Style

Johnson, Tom, Jakeman, Mark. (1997). The Customer Challenge . Great Britain: Pitman Publishing.

Chicago Style

Johnson, Tom, Jakeman, Mark. The Customer Challenge. Great Britain: Pitman Publishing, 1997. Manajemen.

IEEE Style

*IEEE style untuk Skripsi

Johnson, Tom, Jakeman, Mark. (1997). The Customer Challenge. . Great Britain: Pitman Publishing.

*IEEE style untuk Buku/Jurnal

Johnson, Tom, Jakeman, Mark. The Customer Challenge. . Great Britain: Pitman Publishing, 1997.

MLA Style

Johnson, Tom, Jakeman, Mark. The Customer Challenge. Great Britain: Pitman Publishing, 1997. Manajemen.

Turabian Style

Johnson, Tom, Jakeman, Mark. The Customer Challenge. Great Britain: Pitman Publishing, 1997. Manajemen.