Pengaruh kualitas pelayanan terhadap pembentukan persepsi merek PT. BUMN XYZ cabang DKI Jakarta dan dampaknya pada kepuasan nasabah

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Pengaruh kualitas pelayanan terhadap pembentukan persepsi merek PT. BUMN XYZ cabang DKI Jakarta dan dampaknya pada kepuasan nasabah

Sartika, Bunga - Personal Name; Dion Dewa Barata - Personal Name;

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201430026	123 M (A)	Kalbis Institute Library	Available
201420073	65.012 SKR	Kalbis Institute Library	Available

Detail Information

Series Title: -
Call Number: 123 M (A)
Publisher: Jakarta : Kalbis Institute., 2014
Collation: xii, 79 hal; 29,5 cm.
Language: Indonesia
ISBN/ISSN: -
Classification: 65.012
Content Type: -
Media Type: -
Carrier Type: -
Edition: -
Subject(s): Customer Satisfaction
Responsiveness
Tangiable
Reliability
Empathy
Brand perception
Specific Detail Info: -
Statement of Responsibility: -

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Pengaruh kualitas pelayanan terhadap pembentukan persepsi merek PT. BUMN XYZ cabang DKI Jakarta dan dampaknya pada kepuasan Nasabah
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