APA Style

Michelli, J, A. (2014). Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People . New York: McGraw Hill.

MLA Style

Michelli, Joseph, A.. "Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People". New York: McGraw Hill, 2014. Perpustakaan KALBIS.