APA Style

Kouzes, J, M., Posner, B, Z. (2011). The Five Practices of Exemplary Leadership: Financial Services . San Fransisco: Pfeiffer & Company.

MLA Style

Kouzes, James, M.., Posner, Barry, Z.. "The Five Practices of Exemplary Leadership: Financial Services". San Fransisco: Pfeiffer & Company, 2011. Magister Manajemen.