APA Style

Locker, K, O., Kienzler, D, S. (2015). Business and Administrative Communication 11 ed. (11). New York: Mc Graw-Hill.

MLA Style

Locker, Kitty, O.., Kienzler, Donna, S.. "Business and Administrative Communication 11 ed.". 11 New York: Mc Graw-Hill, 2015. Manajemen.