APA Style

Shwom, B., Snyder, L, G. (2012). Business Communication: Polishing Your Professional Presence (International ed.). New Jersey: Pearson Education.

MLA Style

Shwom, Barbara., Snyder, Lisa, Gueldenzoph. "Business Communication: Polishing Your Professional Presence". International ed. New Jersey: Pearson Education, 2012. Ilmu Komunikasi.