APA Style

Goetsch, D, L., Davis, S, B. (2010). Quality Management for Organizational Excellence: Introduction to Total Quality (6). New Jersey: Pearson Education.

MLA Style

Goetsch, David, L.., Davis, Stanley, B.. "Quality Management for Organizational Excellence: Introduction to Total Quality". 6 New Jersey: Pearson Education, 2010. Manajemen.