APA Style

Gitlow, H, S., Oppenheim, A, J. (2005). Quality Management 3 - International Ed. (3 - International Edition). New York: Mc Graw-Hill.

MLA Style

Gitlow, Howard, S., Oppenheim, Alan, J. "Quality Management 3 - International Ed.". 3 - International Edition New York: Mc Graw-Hill, 2005. Manajemen.