Service Marketing Integrating Customer Focus Acros The Firm 4 Ed.

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Magister Manajemen

Service Marketing Integrating Customer Focus Acros The Firm 4 Ed.

Zeithaml, Valarie A. - Personal Name; Bitner, mary Jo - Personal Name; Gremler, Dwayne D. - Personal Name;

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Kalbis Institute Library 658.8 ZEI s

200900311

Available

Kalbis Institute Library 658.8 ZEI s

200800541

Available

Kalbis Institute Library 658.8 ZEI s

200800745

Available

Detail Information

Series Title: -
Call Number: 658.8 ZEI s
Publisher: New York : Akademika Pressindo., 2006
Collation: xxvi, 708 Hlm, 25 Cm
Language: English
ISBN/ISSN: 0071244964
Classification: 658.8
Content Type: -
Media Type: -
Carrier Type: -
Edition: 4-International Edition
Subject(s): Services Marketing
Specific Detail Info: -
Statement of Responsibility: -

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