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Measuring Customer Satisfaction : teknik mengukur dan strategi meningkatkan kepuasan pelanggan plus analisis kasus PLN - JP

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Series Title

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Call Number

658.834.2 RAN m

Publisher

Jakarta : Gramedia., 2002

Collation

xiii, 344 hlm. ; 20 cm.

Language

Indonesia

ISBN/ISSN

9792200185

Classification

658.834.2

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

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Specific Detail Info

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Statement of Responsibility

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