APA Style

Goetsch, D, L., Davis, S, B. (1997). Introduction To total Quality: Quality Management For Production, Processing, and Services 2 Ed. (2). New Jersey: .

MLA Style

Goetsch, David, L., Davis, Stanley, B. "Introduction To total Quality: Quality Management For Production, Processing, and Services 2 Ed.". 2 New Jersey: , 1997. Manajemen.