APA Style

Shockley-Zalabak, P, S. (2012). Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values 8 Ed. (8). Boston: Pearson Education.

MLA Style

Shockley-Zalabak, Pamela, S.. "Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values 8 Ed.". 8 Boston: Pearson Education, 2012. Ilmu Komunikasi.