Manajemen

Pengaruh kualitas pelayanan terhadap pembentukan persepsi merek PT. BUMN XYZ cabang DKI Jakarta dan dampaknya pada kepuasan nasabah

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Description Not Available

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Availability

Detail Information

Series Title

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Call Number

123 M (A)

Publisher

Jakarta : Kalbis Institute., 2014

Collation

xii, 79 hal; 29,5 cm.

Language

Indonesia

ISBN/ISSN

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Classification

65.012

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

Customer Satisfaction
Responsiveness
Tangiable
Reliability
Empathy
Brand perception

Specific Detail Info

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Statement of Responsibility

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Other version/related

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