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Pengaruh Custumer Relation Management dalam Meningkatkan Kepuasan Pelanggan d…
Dion Dewa BarataDjodi Noor Aryan

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ISBN/ISSN
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78 hlm.; 30 cm.
Series Title
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Call Number
353 Tes (B)

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78 hlm.; 30 cm.
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353 Tes (B)
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Pengaruh Kualitas Layanan dan Hubungan antar Pribadi Terhadap Kepuasan Pelang…
MasruchinFrangky DarmawanJoseph M J Renwarin

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ISBN/ISSN
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Collation
160 hlm.; 30 cm.
Series Title
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Call Number
358 Tes (A)

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ISBN/ISSN
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Collation
160 hlm.; 30 cm.
Series Title
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Call Number
358 Tes (A)
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Pengaruh Daya Tarik Selebriti dan Keterlibatan Pelanggan terhadap Kepuasan Pe…
Vina MelianaDebby Ria

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ISBN/ISSN
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xiii, 125 hlm.; 30 cm.
Series Title
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Call Number
274 M (A)

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ISBN/ISSN
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xiii, 125 hlm.; 30 cm.
Series Title
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Call Number
274 M (A)
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Pengaruh Kualitas Pelayanan, Harga, dan Lokasi terhadap Loyalitas Pelanggan L…
Joseph M. J. RenwarinGorga Batara

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ISBN/ISSN
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xiii, 70 hlm.; 30 cm.
Series Title
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Call Number
377 M (B)

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ISBN/ISSN
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Collation
xiii, 70 hlm.; 30 cm.
Series Title
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377 M (B)
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Pengaruh Promosi dan Kualitas Pelayanan terhadap Kepuasan Pelanggan Ayam Gepu…
FebriansyahMichael Antonius

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xiv, 80 hlm.; 30 cm.
Series Title
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359 M (B)

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xiv, 80 hlm.; 30 cm.
Series Title
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359 M (B)
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Pengaruh Persepsi Kualitas, Persepsi, Harga, dan Atmosfer Toko terhadap Kepua…
Triyono Arief WahyudiChristy Natasya Wijaya

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ISBN/ISSN
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Collation
xviii, 220 hlm.; 30 cm.
Series Title
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Call Number
348 M (A)

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ISBN/ISSN
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Collation
xviii, 220 hlm.; 30 cm.
Series Title
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Call Number
348 M (A)
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Pengaruh Kualitas Produk dan Harga terhadap Kepuasan Pelanggan King Manggo Thai
HerwinFilbert Elfano Rosellino

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ISBN/ISSN
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xiv, 80 hlm.; 30 cm
Series Title
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Call Number
294 M (B)

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ISBN/ISSN
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Collation
xiv, 80 hlm.; 30 cm
Series Title
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Call Number
294 M (B)
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Membangun Aplikasi Chatbot Berbasis Web pada CV. Unomax Indonesia
Muhammad RusliTeddy Wijaya

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Collation
xv, 80 hlm.; 30 cm.
Series Title
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Call Number
148 SI (C)

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ISBN/ISSN
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Collation
xv, 80 hlm.; 30 cm.
Series Title
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Call Number
148 SI (C)
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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail [Pap…
Clayton M. Christensen

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ISBN/ISSN
9781633691780
Collation
xxxi, 253 hlm.; 21 cm.
Series Title
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Call Number
658 CHR i

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ISBN/ISSN
9781633691780
Collation
xxxi, 253 hlm.; 21 cm.
Series Title
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Call Number
658 CHR i
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatab…
James L. HeskettW. Earl Sasser

Edition
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ISBN/ISSN
9781422110232
Collation
ii, 225 hlm.; 25 cm.
Series Title
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Call Number
659.1 HES o

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ISBN/ISSN
9781422110232
Collation
ii, 225 hlm.; 25 cm.
Series Title
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Call Number
659.1 HES o
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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
Frederick F. Reichheld

Edition
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ISBN/ISSN
9781578516872
Collation
xviii, 323 hlm.; 24 cm.
Series Title
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Call Number
658.4 REI l

Edition
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ISBN/ISSN
9781578516872
Collation
xviii, 323 hlm.; 24 cm.
Series Title
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Call Number
658.4 REI l
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Sukses Menjalin Relasi : How to Have Rewarding Relationships, Win Trust and I…
Dale Carnegie & AssociatesVeronica WahyningkintarsihAldy Mardikanto

Edition
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ISBN/ISSN
9786020323374
Collation
xv, 205 hlm.; 30 cm.
Series Title
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Call Number
658.314 CAR s

Edition
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ISBN/ISSN
9786020323374
Collation
xv, 205 hlm.; 30 cm.
Series Title
-
Call Number
658.314 CAR s
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Truth, Lies and Advertising : The Art of Account Planning
John Steel

Edition
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ISBN/ISSN
9780471189626
Collation
xix, 298 hlm.; 24 cm.
Series Title
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Call Number
659.111 STE t

Edition
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ISBN/ISSN
9780471189626
Collation
xix, 298 hlm.; 24 cm.
Series Title
-
Call Number
659.111 STE t
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First Step to Contact Center Service
Andi Anugrah

Edition
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ISBN/ISSN
9789791994644
Collation
144 hlm.; 22 cm.
Series Title
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Call Number
658.812 ANU f

Edition
-
ISBN/ISSN
9789791994644
Collation
144 hlm.; 22 cm.
Series Title
-
Call Number
658.812 ANU f
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Pengaruh Kualitas Layanan Terhadap kepuasan dan Nilai Pelanggan Serta Dampakn…
Dion Dewa BarataAndrian

Edition
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ISBN/ISSN
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Collation
xv, 106 hlm,; 30 cm
Series Title
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Call Number
295 Tes (B)

Edition
-
ISBN/ISSN
-
Collation
xv, 106 hlm,; 30 cm
Series Title
-
Call Number
295 Tes (B)
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Services Marketing
Zeithaml, Valarie A.Bitner, mary Jo

Edition
1 st ed.
ISBN/ISSN
0071148817
Collation
xvii, 691 hlm ; 26 cm
Series Title
-
Call Number
658.8 ZEI s

Edition
1 st ed.
ISBN/ISSN
0071148817
Collation
xvii, 691 hlm ; 26 cm
Series Title
-
Call Number
658.8 ZEI s
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Mengukur Kepuasan Pelanggan: Panduan Menciptakan Pelayanan Bermutu
Richard F. Gerson

Edition
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ISBN/ISSN
9794421081
Collation
xii, 123 hlm.; 21 cm.
Series Title
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Call Number
658.834 2 GER m

Edition
-
ISBN/ISSN
9794421081
Collation
xii, 123 hlm.; 21 cm.
Series Title
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Call Number
658.834 2 GER m
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Analisa dan perancangan customer relationship management system pada PT. Prim…
Adiguna, Richard

Edition
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ISBN/ISSN
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Collation
xvi, 90 hlm. ; 28 cm.
Series Title
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Call Number
34 SI (B)

Edition
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ISBN/ISSN
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Collation
xvi, 90 hlm. ; 28 cm.
Series Title
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Call Number
34 SI (B)
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Peran Marketing Public Relations dalam Customer Loyalty Program Kerjasama Ope…
SalmanDhiah Ayu Rahmah

Edition
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ISBN/ISSN
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Collation
xiv, 123 hlm.; 30 cm.
Series Title
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Call Number
67 IK (A)

Edition
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ISBN/ISSN
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Collation
xiv, 123 hlm.; 30 cm.
Series Title
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Call Number
67 IK (A)
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Pengaruh Customer Perceived Value terhadap Loyalitas Pelanggan dengan Kepuasa…
Joseph M.J. RenwarinPriscilla Aida Harumitha

Edition
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ISBN/ISSN
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Collation
xi, 100 hlm.; 30 cm.
Series Title
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Call Number
262 M (A)

Edition
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ISBN/ISSN
-
Collation
xi, 100 hlm.; 30 cm.
Series Title
-
Call Number
262 M (A)
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