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Found 1 from your keywords: author=James L. Heskett
cover
The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatab…
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James L. HeskettW. Earl Sasser

Edition
-
ISBN/ISSN
9781422110232
Collation
ii, 225 hlm.; 25 cm.
Series Title
-
Call Number
659.1 HES o

Edition
-
ISBN/ISSN
9781422110232
Collation
ii, 225 hlm.; 25 cm.
Series Title
-
Call Number
659.1 HES o
Availability1
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